Archie Cochrane Ford Testimonials
Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.
At Archie Cochrane Ford in Billings, MT, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Archie Cochrane Ford, allow us the opportunity to earn your business.
Lexy was extremely helpful. Not only was she knowledgeable about what we were looking for and answered all of our questions, she fielded a million questions from our kids with a smile on her face. Much appreciated.
Jill L.
This dealer. Is great, I am a repeat customer. Joel is spot on, his manager Mike as well. Great job
Christopher M
I want to send you a message with a pic of our new Maverick. Brad went all to
get the Maverick to us before we left on Vacation. Between him and Dillon, they
pulled out all stops and we were able to take our new vehicle with us. Not too
often do you come across a dealership that will do this.
We are at a cabin high in the Colorado mountains visiting my Mother in law, and the narrow winding roads at close to 10K feet the Maverick proves to be quick and a blast to drive!
Thanks to you and your team for making this happen!
Mike S.
Nick B. The sales person was very professional and helpful. We bought two cars in one day just because he was a great sales person. We do not like pushing, demanding, dishonest sales people. And Nick was none of those. Very honest and open in our dealings with him. The gentleman that sold us our extended warranties was also very respectful and good to deal with.
John O
Working with Arche Cochrane Ford was an excellent experience. The dealership presented very well inside, and outside including the parking area which clearly allowed for customers to park. In particular my dealer, Kevin O’Connor, was very professional, took the time throughout the whole process including providing many updates on the transport of my F150 from Dearborn.IIn addition, he was very Ford knowledgeable and tech. savvy as well, which I believe to be essential for todays complicated vehicles.
Thomas R.
Working with Arche Cochrane Ford was an excellent experience. The dealership presented very well inside, and outside including the parking area which clearly allowed for customers to park. In particular my dealer, Kevin O’Connor, was very professional, took the time throughout the whole process including providing many updates on the transport of my F150 from Dearborn.IIn addition, he was very Ford knowledgeable and tech. savvy as well, which I believe to be essential for todays complicated vehicles.
Thomas R.
The team at Archie Cochrane made the whole experience go very smoothly! Everybody I talked to was extremely helpful and made the process painless. I’ve purchased many vehicles from Archie’s over the years and I’ll definitely continue to do so! Jamie Klatt kept me updated all along the way and did everything in his power to make things happen quickly and painless
Jen E
The deal was quick and easy. Arrangements were made to have a driver deliver my car the next day. I couldn’t be happier with the service.
Vanessa F
When I first came in, Chase did a great job taking care of me and answering my questions during a test drive. He also followed up well and answered questions. Thank you
Stacy D
We appreciated Valentin to come to Archie Cochrane when we showed up unexpectedly a 2nd time. He explained features nicely and without condescension to our sometimes odd questions. My wife and I had little interest in vehicles with multiple features and he did not pressure us to think about a more expensive car. In addition, when we declined paying for extra insurance, again no pressure. On a different note, we have found the service folks to be very helpful (again, no pressure to do more items on our vesicles), although we have not found many mechanical problems with our Fords.
Claire O
Lexi did a wonderful job and was very helpful and patient.
Jeffrey G
Staff was friendly, patient, and explained everything in an understandable manner.
Rodney C
Joel Bechtold took care of us from start to finish. Beginning with the initial visit, he accommodated all of our wants and needs, staying within our budget.
Derek A
The sales rep was very nice and informative. Also helped setup the Fordpass app on my phone. overall amazing experience.
Mika H
