If you need information on the status of your vehicle's warranty...or wonder if any potential recalls have been completed...drop us line.

Fill out the form, and we'll look up your vehicle's information. No obligation, of course. Or hit the button below to go directly to Ford's Field Service Actions department. 

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Recall Advisor

At Archie Cochrane Ford we are committed to your safety and will work directly with the Parts Manufacturer on your behalf to repair your vehicle promptly.

1.    Step 1 -  Check your recall status (17 character VIN number Is required)

2.   Step 2 - If recall is present for your vehicle, Call or Email your Factory trained Service team for more information.  Please make sure we have your best forms of contact. (Your VIN number is also required)

3.  Step 3 - When the recall update is available, our Service team will contact you to schedule the installation.

4.  Step 4 - On the day of the scheduled repair, our service team will need your vehicle for 1 - 4 Hours depending on the extent of recalled components. A service shuttle is available upon request for your convenience.


Archie Cochrane Ford

2133 King Avenue West
Directions Billings, MT 59102

  • Sales: 888-873-1607
  • Service: 406-656-1104
  • Parts: 406-656-1106